Retail concessionaire

Taylor St works with select retail business clients to enhance the value of their retail sites. 

We achieve this by setting-up and managing boutique concessions on their retail premises, from which we market and sell premium quality coffees and teas.

Our concessions are seen to generate real value for our clients in several ways, including:

Increased customer footfall: Taylor St invests heavily in building-up a loyal and regular community of customers.  As our concessions are located directly on the retail premises of our clients, their businesses are necessarily exposed daily to the eyes and wallets of Taylor St’s sizeable customer base.

Longer customer time spent on-site: When our clients’ customers have a tea or coffee in-hand, they tend to spend longer amounts of time in-store.  Increased customer time in-store is seen to be strongly correlated with propensity to purchase. 

Enhanced retail experience: The ambience generated by a bustling coffee station imparts an exciting energy on the atmosphere of a shop site, enhancing the customer’s overall retail experience.


Broader retail offering: By providing an alternative, distinctive range of quality products not otherwise available in-store, Taylor St’s concessions give our clients’ customers an additional reason to visit – or return to – the shop site.

Destination: Taylor St’s retail concessions are seen to transform customer perceptions of our clients’ businesses – from “just another shop” to “a destination” where people meet-up and socialise.

Taylor St’s concessions generate particular value for any retailer that benefits from increased customer footfall and longer customer times spent on-site.  Examples of retailers that would benefit in this way include:

  • Florists
  • Footwear and clothing retailers
  • Newsagents
  • Book stores
  • Travel agencies
  • Homeware retailers
  • Food stores
  • Record stores